Privacy Policy

Last updated: 20 January 2026

This Privacy Policy describes how Parker (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you use our website global-parker.com and the Parker mobile application (together, the “Platform”) and related services (the “Service”).

By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

1) Who We Are (Data Controller)

Service name: Parker
Website: global-parker.com
Contact email: office@global-parker.com

For any privacy-related requests, please contact us at:
📧 office@global-parker.com

2) Scope

This Policy applies to:

Users who visit our website
Users who use our mobile app
Users who contact our support team
Users who make parking-related payments through our Service

3) Information We Collect

We collect information in the following ways:

A) Information You Provide

When you use the Service, you may provide:

Account information (such as name, email address, phone number)
Vehicle information (such as license plate number, if required)
Parking session information (location, parking zone, start/end time, parking lot details)
Customer support communications (messages you send, and related details)

B) Payment Information (Stripe)

Payments are processed by Stripe (our payment processor).
We generally do not store full credit card numbers, expiration dates, or CVV codes.

We may store and process:

Payment confirmation status (success/failed)
Transaction identifiers and references
Amount, date, time, and currency
Receipt details and billing metadata required for accounting and support

Stripe may collect and process payment information according to its own privacy practices.

C) Information Collected Automatically

When you use the Platform, we may collect:

Device information (device type, operating system, app version)
Log information (IP address, browser type, time zone, crash reports)
Usage data (actions taken within the Platform, buttons clicked, pages viewed)
Security data (fraud prevention signals, suspicious activity indicators)

D) Location Data (GPS)

If you grant the App permission, we may collect precise location data (GPS) to:

help you find nearby parking locations or zones
improve service accuracy and user experience
prevent misuse and improve fraud detection

You can disable location access at any time via your device settings.
If location access is disabled, certain features may be limited.

E) Cookies and Similar Technologies (Website)

We may use cookies or similar technologies for:

essential website functionality
performance and analytics
marketing/advertising (where enabled and legally allowed)

Depending on your region, we may request consent before using non-essential cookies.

4) How We Use Your Information

We use personal information to:

Service Operations

Provide access to the Platform and core Service features
Enable parking session management (street and parking lots)
Process transactions and display receipts

Support

Respond to inquiries and customer support requests
Investigate and resolve issues related to payments or parking sessions

Security & Fraud Prevention

Detect suspicious activity
Prevent unauthorized access and fraudulent payments
Protect the Platform and Users

Improvements & Analytics

Understand how the Platform is used
Improve performance and usability
Fix bugs and optimize features

Legal & Compliance

Comply with applicable tax and accounting requirements
Respond to lawful requests by authorities
Enforce our Terms & Conditions

5) Legal Bases for Processing (GDPR / EEA Users)

If you are located in the EEA/UK/Switzerland, we process personal data based on:

Contract performance (to provide parking payments and related services)
Legal obligations (accounting, tax, fraud prevention requirements)
Legitimate interests (security, service improvement, analytics)
Consent (location permission, marketing, non-essential cookies where applicable)

You may withdraw consent at any time, without affecting processing already carried out.

6) How We Share Information

We may share your personal information with:

Payment Processor

Stripe, to process payments and handle payment-related security measures

Service Providers

We may use third-party providers for:

cloud hosting and infrastructure
analytics and performance monitoring
customer support systems
security services

These providers may process data only under our instructions and for the purposes described in this Policy.

Parking Operators / Authorities

Where necessary to provide the Service, certain parking session details may be shared with relevant operators (depending on location and integration capabilities).

Legal Requirements

We may disclose information if required by law, regulation, court order, or legal process.

Business Transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction, subject to applicable law.

✅ We do not sell your personal information.

7) International Data Transfers

Because we operate in Israel, Europe, and the United States, your personal information may be processed in countries outside your country of residence.

Where required, we use appropriate safeguards (such as contractual protections) to ensure your data receives an adequate level of protection.

8) Data Retention

We retain personal information only as long as necessary for:

providing the Service
resolving disputes and customer support needs
fraud prevention and security
legal, tax, and accounting obligations

When retention is no longer required, data will be deleted or anonymized where possible.

9) Security

We implement reasonable security measures designed to protect personal information, including:

encryption in transit (TLS)
access controls and restricted permissions
monitoring and fraud detection
backups and technical safeguards

However, no system is completely secure. You use the Platform at your own risk.

10) Your Rights and Choices

A) GDPR Rights (EEA/UK Users)

If you are in the EEA/UK, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with your local data protection authority

B) United States Privacy Rights

Depending on your state (e.g., California), you may have rights such as:

Request access to personal data we hold
Request deletion (subject to exceptions)
Request correction (where applicable)
Opt out of certain uses (where required by law)

We do not sell personal information, and we do not knowingly share personal data for cross-context behavioral advertising without required legal basis/consent.

To request any of these rights, contact:
📧 office@global-parker.com

11) Children’s Privacy

The Service is not intended for children under the age of 13 (or 16 where required by local law).
We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can delete it.

12) Third-Party Links and Services

The Platform may include links or integrations with third-party services (including payment processors and parking operators).
We are not responsible for the privacy practices of third parties. Their privacy policies apply.

13) Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on the Platform and reflected in the “Last updated” date above.

14) Contact Us

For privacy questions or requests:
📧 office@global-parker.com
🌐 global-parker.com